Here are a selection of the questions that we get asked most often. If you can't find the answer you need, don't hesitate to contact us either by email at firstname.lastname@example.org or by telephone on 01245 363313 (Mon-Fri 10am to 4pm) and we'll be happy to help.
How soon can you deliver? We offer 4 delivery options ranging from (up to) 6 days if you're in no great hurry, to overnight courier if you are! See our Delivery Info page for full details, but if you want to discuss any concerns you have, feel free to email or telephone and we'll do our best to recommend the most suitable option.
What happens if I order more flags or bunting than I need? As long as the items are unused and in their original packaging, you can return any excess to us for a refund.
Can you make bespoke bunting or flags to my design? Unfortuntely we are unable to make bunting or flags to order, sorry. We only sell the designs we have available on our site. However, we are always interested in hearing customer suggestions so please email us any ideas you may have!
Can I use your bunting or flags outdoors? All of our bunting and flags can be used indoors or outside, so, no matter what you need them for or where you plan to decorate, our bunting and flags are sure to fit the bill!
How long will your flags last? Our flags are made from 100% polyester and are printed on both the front and reverse. Their length of service will depend on the weather conditions they are flown in and how often they are flown.
Do your flags come with all the necessary equipment to fly? No. Our flags come with 2 brass eyelets for hanging or flying but do not have ropes or cord attached to them.